1. Introduction

TubeHub.ai ('Company,' 'we,' 'our,' or 'us') operates the TubeHub.ai website and services (collectively, the 'Service'). This Privacy Policy describes our practices regarding the collection, use, and disclosure of information when you use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide, including:

Account information (email address, username)
Communication preferences
Content you submit for processing (YouTube URLs)
Feedback and correspondence

2.2 Information Automatically Collected

When you use our Service, we automatically collect:

Log data (IP address, browser type, operating system)
Usage information (features accessed, processing requests)
Device information (device type, unique device identifiers)
Cookies and similar tracking technologies

2.3 Information from Third-Party Services

We receive limited information through:

YouTube API (video metadata, publicly available transcripts)
Payment processors (transaction confirmations, not payment details)

3. Use of Information

We use collected information to:

Provide, maintain, and improve our Service
Process and complete transactions
Send technical notices and support messages
Respond to comments and questions
Develop new products and services
Monitor and analyze usage trends
Detect, prevent, and address technical issues
Comply with legal obligations

4. Data Retention

We retain personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Account Data: Duration of account existence plus 30 days
Processed Content: Automatically deleted after delivery
Logs: 90 days for security and debugging
Analytics: Aggregated and anonymized after 24 months

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption in transit (TLS 1.3) and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Secure development practices
Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Information Sharing and Disclosure

We do not sell or rent personal information. We may share information in the following circumstances:

With service providers performing services on our behalf
To comply with legal obligations or valid legal requests
To protect rights, property, or safety
With your consent or at your direction
In connection with a merger, acquisition, or sale of assets

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information
Portability: Receive your information in a structured format
Objection: Object to certain processing activities
Restriction: Request restriction of processing
Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, contact [email protected]. We will respond within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Maintain your session
Remember your preferences
Analyze Service usage

Most browsers allow you to control cookies through settings. Disabling cookies may limit Service functionality.

9. Children's Privacy

Our Service is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We implement appropriate safeguards for cross-border transfers as required by applicable law.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, opt-out, and non-discrimination. To exercise these rights, contact [email protected].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. For significant changes, we will provide additional notice.

13. Contact Information

For questions or concerns about this Privacy Policy or our privacy practices, contact us at:

Email: [email protected]

Data Protection Officer: [email protected]